Privacy Policy

Index of contents

• Information We Collect
• How We Use Your Information
• Information Sharing and Disclosure
• Data Security
• Your Rights
• Changes to This Policy

At 1win, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose the data you provide to us when you use our official website, mobile applications, and other services. By using 1win platform services, you agree to the terms of this Privacy Policy.

Information We Collect

To provide you with our betting and casino services, we collect various types of information, primarily during the registration process and throughout your use of our platform. This includes:

• Personal Identification Information: When you create an account, you will be asked to provide details such as your email address, phone number, desired login, and password.
• Financial Information: When making deposits or withdrawals, you will provide banking or e-wallet details, including bank card information or electronic wallet numbers.
• Transaction Data: We collect information related to your betting activities, deposits, withdrawals, and game history on our platform.
• Technical Data: This includes information about your device (e.g., modern smartphone), operating system (e.g., Android, iOS version from 8.0), IP address, browser type, and internet connection details (e.g., stable connection).
• Usage Data: We track how you interact with our website and applications, including pages visited, features used, and time spent on the platform.

How We Use Your Information

Your information is used for the following purposes:

• Account Management: To create and manage your 1win account, facilitate login and registration processes, and verify your identity. We require users to be adults aged 18+ for registration.
• Service Provision: To enable you to place bets, play casino games, process deposits and withdrawals, and provide access to all features of our platform.
• Security and Fraud Prevention: To protect your account and our platform from unauthorized access, fraudulent activities, and to ensure the integrity of our services.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance via online chat, email, or hotline.
• Personalization: To tailor your experience on 1win, including showing relevant promotions, games, and betting options.
• Legal Compliance: To comply with legal and regulatory obligations, including those related to our Curacao Gaming license.

Information Sharing and Disclosure

1win does not sell or rent your personal information to third parties. We may share your data with:

• Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, or providing customer support. These providers are bound by confidentiality agreements.
• Legal Authorities: When required by law or in response to valid legal requests, such as court orders or government regulations.
• Affiliates: With our affiliated companies for business and operational purposes, subject to this Privacy Policy.

Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and secure server environments.

Your Rights

You have certain rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights or if you have any questions about this Privacy Policy, please contact our support team.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.